19. Cookie Consent

19.1 When you first visit our Platform, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies.

19.2 Strictly necessary cookies will be set regardless of your choice, as they are required for the Platform to function.

19.3 You can change your cookie preferences at any time by adjusting your browser settings or using the cookie preference controls on our Platform.

19.4 For further information about cookies and your rights, you may visit allaboutcookies.org.

PART 3

Acceptable Use Policy

This Acceptable Use Policy sets out the terms under which you may access and use our Platform at directepc.co.uk. By using our Platform, you agree to comply with this policy. This policy supplements our Terms and Conditions and should be read alongside them.

20. Scope

20.1 This Acceptable Use Policy applies to all users of the Platform at directepc.co.uk, including Customers, Assessors, and visitors.

20.2 By accessing or using our Platform, you confirm that you accept this policy and agree to abide by it. If you do not agree, you must not use our Platform.

21. Prohibited Uses

You must not use our Platform:

21.1 For any unlawful purpose, or in any way that breaches any applicable local, national, or international law or regulation.

21.2 To harass, abuse, threaten, intimidate, or otherwise cause distress or inconvenience to any person.

21.3 To submit false, misleading, or inaccurate information, including false property details, false contact information, or fraudulent bookings.

21.4 To attempt to gain unauthorised access to our Platform, the server on which our Platform is stored, or any server, computer, or database connected to our Platform.

21.5 To introduce viruses, trojans, worms, logic bombs, spyware, malware, or any other material which is malicious or technologically harmful.

21.6 To engage in any automated data collection, including data extraction, data mining, or any other automated means of gathering information from our Platform without our prior written consent.

21.7 To circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict use or copying of any content.

21.8 To impersonate any person or entity, or to misrepresent your identity or affiliation with any person or entity.

21.9 To use our Platform to promote, advertise, or provide competing services without the prior written permission of Direct EPC.

21.10 To interfere with, disrupt, or place an unreasonable burden on the Platform or the networks or services connected to it, including actions that could impair other users' experience.

22. Intellectual Property

22.1 All content on our Platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Direct EPC or its content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

22.2 You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our Platform without our prior written consent, except as permitted for personal, non-commercial use.

22.3 The Direct EPC name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Direct EPC. You must not use such marks without our prior written permission.

23. User-Generated Content

23.1 Where you provide any content to our Platform (including feedback, reviews, or information submitted through forms), you grant Direct EPC a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, and display that content in connection with our services.

23.2 You are responsible for ensuring that any content you submit is accurate, does not infringe the rights of any third party, and complies with all applicable laws and this Acceptable Use Policy.

23.3 We reserve the right to remove any user-generated content that we consider, in our sole discretion, to be in breach of this policy or otherwise objectionable.

24. Reporting Violations

24.1 If you become aware of any breach of this Acceptable Use Policy, or any other misuse of our Platform, please report it to us immediately at info@directepc.co.uk.

24.2 We will investigate any reported violations and take appropriate action, which may include the measures described in Section 25 below.

25. Consequences of Breach

If we determine that a breach of this Acceptable Use Policy has occurred, we may take such action as we deem appropriate, including:

25.1 Issuing a warning to you.

25.2 Temporary or permanent suspension of your account and access to the Platform.

25.3 Immediate, temporary, or permanent removal of any content posted by you to the Platform.

25.4 Legal proceedings against you for reimbursement of all costs (including reasonable administrative and legal costs) resulting from the breach.

25.5 Disclosure of such information to law enforcement authorities as we reasonably consider necessary or as required by law.

25.6 We exclude liability for all actions taken in response to breaches of this policy. The responses described above are not limited, and we may take any other action we reasonably deem appropriate.

26. Governing Law

26.1 This Acceptable Use Policy is governed by and construed in accordance with the laws of England and Wales.

26.2 Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

26.3 If any provision of this policy is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions shall continue in full force and effect.

— End of Document —

Direct EPC

directepc.co.uk

info@directepc.co.uk